Laila Berzins Voice Overs
Gravitas. Adaptable. Unique.
Great Customer Service with Laila’s Telephony Voice Over
Telephony voice over communication is an opportunity to win over new customers, build loyalty with existing customers, as well as show off your professionalism and organized ways of working.
From the first greeting, Laila’s voice over is strong, friendly, and informative. She delivers your voice prompts and messages clearly and professionally with crisp, clean audio. Offering instructions and guidance with a thoughtful understanding of the script and customer ensures no confusion through incorrectly placed emphasis or pacing. With her diverse range of vocal deliveries, Laila’s the voice over chameleon who adapts her style to meet your needs. From sincere and empathetic audio services for hospitals and other emotionally charged situations, to professional and distinct telephony for corporations and businesses; Whatever the service, Laila’s got the right voice over for you:
- General inbound telephone voice over for office hours, greetings, and friendly Holiday messages
- Interactive Voice Response (IVR) messages that guide and reassure customers
- Message on Hold (MOH) that provides valuable information, replacing dead air with professional, informed and branded voice over
- Outbound telephony voice over for marketing messages, surveys, and promotions
Get in Contact with Laila today or leave a message at the beep!
IVR That’s Friendly, Informative, and Clear
IVR is an automated computer telephony integration (CTI) system that allows customers and callers to navigate information trees. Through pre-recorded voice recordings, keypad selections, or speech recognition, customers are easily directed without talking to an agent. IVR significantly increases telephony and business efficiency without taking up the valuable time of employees.
Laila’s IVR voice over reassures customers that they are on the right path and that their needs will be attended to, fostering brand loyalty through professional voice over which serves your customers and your brand. As the first point of contact, the importance and benefits of hiring an engaging, experienced voice over artist for your telephony system can’t be underestimated. Your brand’s voice is the bridge between customers and technology.
Whether for complex IVR decision trees or more straightforward automated attendant setups, Laila’s friendly, professional voice over is clear and easy to follow. Larger companies with complicated IVR can ensure that their customers interact with a skilled professional with high-quality audio that doesn’t muddy or confuse your message.
Message On Hold Telephony Voice Over that Keeps Customers on the Line
Message on Hold (MOH) is an informative, pleasant way to communicate important information to your customer while they are on hold. While no one likes being on hold, the situation can be made unbearable for customers if they are forced to listen to dead air, background noises, chatter between employees on the other end of the line, or grainy poor-quality voice over. Any customer calling a business must receive a first-class, professional impression that leaves a positive impact.
Laila’s wide range of versatile, tailored vocal deliveries are brand-appropriate and appealing to your specific demographic. Music can be an excellent supplement, but it can also be grating. In addition, there can be licensing issues for anything but the most mundane (and annoying) elevator music. Customers frequently prefer messaging, and high-quality voice over provides multiple opportunities for businesses to take advantage of. Improve overall customer service and experience through warm, welcoming voice over that make the most of the customer’s time
- Greet the customer with a friendly voice over that projects a professional brand and business image
- Provide pertinent information, such as the company name, expected wait time, and office hours
- Market promotional products, upcoming events and offer helpful suggestions
- Reduce hang-ups, increasing business opportunities and customer retention
- Infotain with fun facts about your products, brand, and services or just about life in general
Telephony Marketing Messages, Robocalls, Surveys, and More
Cellphones are part of all our lives. They’re our third arm, an extra eye, an extension of our very being. Professional voice over knows how to separate your robocall from the pack. Mark it apart through high-quality audio, friendly and inviting voice over that gives the listener pause, intriguing them and reducing hang-ups. And a great marketing tool.
Open doors and engage customers through Laila’s voice over, increase sales, and complete surveys while connecting with customers and building your overall brand image. Robocalls and other forms of telephony marketing can be used for political campaigns and friendly reminders. While spam and scams have given the robocall industry a bad name, they can be a force for good.
The calls can remind customers to pick up their prescription from the pharmacy, verify an appointment, automate outreach, and provide vital information. When the customer has permission to receive robocalls, easy opt-in options telephone marketing can significantly benefit both a business and a customer. With authorization to receive robocalls and easy opt-in options, telephone marketing can substantially help companies and customers. Save money, highlight professionalism, and add value through a familiar, friendly voice over that the customer recognizes and even likes.
Book Laila’s relatable, friendly voice over that connects you with your customer!